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Customer Success Specialist

Videobot is already growing extremely fast, and we plan to accelerate even more. For this reason, we are excited to announce that we are looking for a new Customer Success Specialist!

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Everything else has already gone to video, and now it is time for website navigation to go too. Videobot combines short video format with clickable options. This combination gives visitors the most straightforward way to navigate websites. For website owners, Videobot is a fantastic tool for increasing interaction, as well as for collecting leads and showcasing products and services.

Videobot is already growing extremely fast, and we plan to accelerate even more. For this reason, we are excited to announce that we are looking for a new Customer Success Specialist!

Our current team is laser-focused on bringing the reach of Videobot to new customers, and we are now looking for a new employee to join us on our journey. We are looking for someone who can take care of our customers after the initial sales process is complete.

You will be working with customers to ensure they’re receiving the tools and support needed to achieve their goals. You need to have an in-depth understanding of the customer’s needs and are responsible for communicating common customer behaviors to the sales, marketing, and product teams.

Your daily work includes onboarding, assisting with the creation of new Videobots, answering customers’ questions, and working as an advocate for our company. You will act as the voice of the customer, which helps us in developing Videobot further.

We appreciate previous experience in positions related to managing customers, but it is not a strict requirement. If you are an individual with high ambitions and the ability to learn, have an entrepreneurial mindset, and are ready to work with rapid tempo in a fast-paced environment, you are the person we are looking for!

As we have clients around the world, we expect you to be able to work during the evenings as well.

What we offer:

  • Competitive salary
  • Full remote – work from anywhere you want

Why join Videobot?

Videobot offers an exciting career path in an extremely fast-growing startup with highly motivated colleagues. Our founders have three successful exits behind them, and the level of expertise in the team is very high. Videobot’s clients are located all around the world and range from SMEs to large enterprises, such as Supercell.

Videobot has Nordic roots in our work culture. While we value working with a rapid pace and high tempo, we also value the well-being of our team and work-life balance. You can find more information about Videobot on our website: https://www.videobot.com/

Apply now!

Please send your applications, including your CV and cover letter, to [email protected]. The role is filled as soon as we find a matching applicant.

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