---
title: "Consumer Study 2025: The next phase of interactive video in CX"
description: Interactive video in customer experience | 2025 Study
---

[Case studies ](https://www.videobot.com/case-studies)

# [Consumer Study 2025: The next phase of interactive video in CX](https://www.videobot.com/case-studies/consumer-study-2025-how-interactive-video-is-changing-the-future-of-cx)

 Written by [Videobot](https://www.videobot.com/case-studies/author/videobot) | Mar 17, 2026 8:50:02 AM

[View full post](https://www.videobot.com/case-studies/consumer-study-2025-how-interactive-video-is-changing-the-future-of-cx)

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